Since 2013, Hansen Family has been a cornerstone in Greater Phoenix, known for providing exceptional plumbing and HVAC services. As a family-run business, we focus on delivering customized HVAC and plumbing solutions with a strong commitment to integrity, reliability, and customer satisfaction. Our services span a wide range, including drains and sewers, waterlines, water heaters, commercial plumbing, general plumbing, HVAC installation and replacement, HVAC repair, and maintenance.
Founded by Erik Hansen, a veteran and Arizona native, Hansen Family reflects his dedication to excellence and service. Erik’s deep connection to the local community drives his vision of Hansen Family as more than just a service provider – it’s a commitment to offering dependable plumbing and HVAC solutions throughout Greater Phoenix. Erik's passion and dedication ensure that every project upholds the highest standards of quality and care, making a positive impact on the lives of our customers.
Founded by Erik Hansen, a veteran and Arizona native, Hansen Family reflects his dedication to excellence and service. Erik’s deep connection to the local community drives his vision of Hansen Family as more than just a service provider – it’s a commitment to offering dependable plumbing and HVAC solutions throughout Greater Phoenix. Erik's passion and dedication ensure that every project upholds the highest standards of quality and care, making a positive impact on the lives of our customers.
Served areas
- Mesa, Gilbert, Chandler, Tempe, Phoenix, Scottsdale, Glendale, Peoria, Sun City, Tolleson, Guadalupe, Queen Creek & San Tan Valley
Details
- Licensed
- Insured
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
Services
At Hansen Family, we specialize in providing unique drain solutions for residents in Greater Phoenix. Whether you're dealing with a minor clogged drain or need a complete sewer line replacement, our team is quick to diagnose and repair the issue! As the leading sewer and drain company in Greater Phoenix, Hansen Family is dedicated to offering top-quality solutions for homeowners and small businesses alike. With generations of expertise, we deliver reliable services tailored to your specific needs, including routine maintenance, emergency repairs, and innovative upgrades. 
Our experienced and dedicated team is committed to providing top-notch water heater services that go above and beyond expectations. From installation and repairs to maintenance and replacement, our skilled technicians arrive prepared with the expertise and tools needed to ensure your water heater functions optimally. You can rely on Hansen Family for punctual, trustworthy, and premium water heater services that ensure smooth operations for your residence or commercial establishment. 
Offering quick response times, transparent pricing, and a strong commitment to customer contentment, we are recognized as the leading team for your plumbing requirements. From repairing a dripping sink to installing a new toilet, our adept team is ready to address any plumbing project with skill and promptness. Allow Hansen Family to surpass your expectations and maintain the seamless operation of your plumbing system. 
As Greater Phoenix's leading HVAC service provider, Hansen Family excels in delivering exceptional HVAC installation solutions for both homeowners and small businesses. We proudly specialize in the installation of RunTru and Trane HVAC systems, ensuring that residents in the Greater Phoenix area have access to the most reliable and efficient units on the market. With Arizona's relentless summer heat, it's crucial to have a system that can withstand the extreme temperatures. Trust Hansen Family to install a new HVAC system that promises comfort and tranquility for your home all year round. 
Eliminate your HVAC worries and welcome dependable solutions with Hansen Family in Greater Phoenix. With summer perpetually on the horizon for valley residents, timely action is crucial when your AC unit displays signs of malfunction. Trust Hansen Family to be your go-to company! We value your comfort above all else, prioritizing customer satisfaction and aiming to surpass your expectations with each service visit. 
Our all-inclusive maintenance package encompasses a detailed inspection, cleaning, and adjustment of diverse system components to guarantee peak performance and efficiency. Our tasks span from verifying thermostat settings and replacing air filters to examining electrical connections, lubricating moving parts, and clearing condensate drains and coils. Additionally, we meticulously inspect ductwork for leaks and blockages, fine-tune blower components, and conduct safety control tests. Routine maintenance not only prevents malfunctions but also improves energy efficiency, prolongs equipment longevity, and ensures a consistently comfortable indoor environment. Videos
Hansen Family - Our Story
Erik Hansen embarked on the journey of founding Hansen Family in 2013, drawing upon a rich legacy of craftsmanship instilled by years of working alongside his father in the field. A proud veteran, Erik’s dedication to service and excellence permeates every aspect of the company’s operations. As an Arizona native, Erik’s drive was fueled by a deep-seated love for the community. He envisioned Hansen Family as more than just a business – it’s a testament to his commitment to providing reliable plumbing and HVAC services to residents across greater Phoenix. As a family-owned enterprise, Erik instills Hansen Family with a personal touch, ensuring that each customer is treated with the care and respect they deserve. At the heart of the company’s mission lies a steadfast commitment encapsulated in our driving force: “We exist to break the mold of the home service industry through changing the customer experience by treating everyone like family.”
Reviews (30)
Abc Mo Def
Jun 06, 2024
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Very positive experience. Was given a time slot of 8-10 and received a text at 7:50 that Chad was on the way. We had a slow kitchen drain. 2 others guys had looked at it and wouldn't touch it since the pipes are old. Although Chad was hesitant, he took on the job and was able to clear the drain quickly and without any issues. Cleaned up and double and triple checked that all was ok.
Tigran Unciano
Jun 04, 2024
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Britney Seago
Jun 01, 2024
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Mark and Chad recently installed a tankless water heater and ran a new gas line in my home, and their work was exceptional. They arrived on time, explained the process clearly, and answered all my questions. The installation was seamless, with great attention to detail and safety. They even cleaned up the work area afterward. Their professionalism and dedication to customer satisfaction were outstanding. I'm looking forward to working with them on a few other projects in the near future. I highly recommend them for any plumbing or gas line services. Five stars!
Kyle Greene
May 13, 2024
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Roger Levine
May 11, 2024
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Alexander Daniel
May 07, 2024
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A few weeks ago my wife and I called out a plumber from one of the big companies that spends 7-figures on radio and TV ads every year to fix a water pressure problem. Their guy could not figure out what was wrong, quoted us between $3,000 - $5,000 for a few proposals that he was not sure would even fix the problem, and charged us $75 for the visit even though we did not take them up on the offer to maybe fix our plumbing for ~ $4,000. Hansen Family Plumbing came out for a free consult, laughed at the proposals from the other guys, fixed the problem in 10 minutes, and didn't charge us because the solution was so quick and easy. I'll use them as long as I live in the East Valley, and recommend them to anyone who asks.
Barry Titze Cunningham
Apr 28, 2024
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Cruzita Armijo
Apr 24, 2024
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Leslie Montgomery
Apr 24, 2024
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Rujuta Panvalkar
Apr 22, 2024
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We had Chad come over to our house to fix hot water issue in our shower. The entire process of contacting Hansen Family business for scheduling a visit to getting our water issues fixed took less than 3 hours. Chad was great to work with, explained exactly what was wrong and fixed the problem. Definitely recommend!
Sophia Moranda
Apr 11, 2024
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Robert Zemeida
Mar 28, 2024
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Jason Lowell
Mar 26, 2024
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Greg Sembower
Mar 23, 2024
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Great experience with Hansen Family Plumbing. They let me know when the guy was coming, with a picture and history of him so I would know he was the right one. He was very thorough with me septic blockage, and ran a camera down it after the first blockage was cleared. The camera discovered a second blockage, which he used the snake for and made sure all was good. Great job!
Wade Taylor
Mar 20, 2024
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Chris Michels
Feb 18, 2024
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Rick Holbrook
Feb 12, 2024
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Kristin Sims
Feb 03, 2024
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We had a great experience from start to finish with Hansen Family Plumbing. Robert was patient and friendly. He provided an estimate for us and answered all of my questions. As soon as I accepted the estimate, I received a call to schedule service. Robert came back to do the work, showed up on time, and was very thorough. He even noticed something else that needed to be fixed while he was here under our sink. Thank you, we'll be calling you again!
Craig Friedman
Jan 11, 2024
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If I could give 7 stars I would. Our water heater started leaking at 10pm last night, and 12 hours later, Robert was onsite replacing it. He also diagnosed and fixed an improperly installed (by another company) recirculation manifold that was causing significant issues with our RO and calcium buildup in our water line. We couldn't be happier with the service and will only call Hansen Family Plumbing for all of our future needs.
Robin Martinez
Jan 02, 2024
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John D'Amato
Dec 26, 2023
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The technician, Mark, was very personable. He worked efficiently and was very neat. There was no clean up after he finished the work. I have used Hansen Family Plumbing and Air several times in the past and have been completely satisfied with their work. I will certainly recommend them to anyone who needs the service and will use them again if the occasion arises.
TheJossan
Nov 28, 2023
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Erin Dow
Nov 27, 2023
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I have known the Hansen family for a long time. This family business is truly a reflection of the amazing people they are. It was very easy to call and make an appointment. They were able to come out and install a water pressure regulator for my house within a few days. They were on time and did a great job of explaining the installation and getting the work done quickly. Pricing was reasonable and all the staff were super friendly and helpful. I had a great experience and will definitely call them for any future plumbing needs.
Ron Baier
Nov 22, 2023
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Jane Seibert
Sep 20, 2023
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Megan Hopkins
Aug 28, 2023
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What a great experience! The Hansen team answered all my questions and were super responsive and helpful. They followed up on everything they said they were going to do. They were friendly. They were helpful. They were quick and professional. Robert and Dylan came out same-day, replaced my water heater and were just awesome about everything. I will definitely use them again. I'm already making plans.
Andrew Pham
Aug 11, 2023
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Our technician, Jerry H, was very professional and thorough. We had a leak under our kitchen sink and one outside near our faucet which he was able to pinpoint the source of the leaks. The service was very reasonable, affordable, and top notch. I would use Hansen Family Plumbing & Air again! Positive Responsiveness, Punctuality, Quality, Professionalism, Value. More
King Lasik
Aug 05, 2023
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Shaun Lampe
Jun 23, 2023
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We called Hansen Family Plumbing and Air at 4:45, just before they closed. Brittany answered the phone and was incredibly friendly helping us get an appointment set up for a new water heater. Robert F was our technician and showed up right at the beginning of the time window. Showed us our options without making us feel pressured. We had them install the new water heater and they were able to do it immediately.
When Robert was on his way they send you a picture along with a quick description of who is coming to your house. Customer service was through the roof. Pricing was also right in line with what we expected. Definitely worth the phone call for any plumbing issues. Highly recommend!
When Robert was on his way they send you a picture along with a quick description of who is coming to your house. Customer service was through the roof. Pricing was also right in line with what we expected. Definitely worth the phone call for any plumbing issues. Highly recommend!
Juan Miguel
Apr 13, 2023
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Great experience from Hansen Family Plumbing. Submitted a request Sunday night and they were able to get an appointment Monday morning 8am. Robert was very helpful in letting us know the issue and knowledgeable. Was able to fix our shower leak and bathtub drain same day and provided estimates for future services. 5/5 Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Plumbing leak detection. More