Brick Street Plumbing & HVAC

Service provider quickly dispatched someone to my house. He diagnosed the problem and explained the issues clearly and concisely and very was courteous.

Great experience, excellent installer and professional interaction.

Was punctual, professional, and efficient with removal of old water heater and installing new one. Clearly explained how to maintain water heater for best longevity

The technician that installed my hot water heater was great, knowledgeable and fast, but I feel that their prices were way to high. I feel that I was over charged

I am satisfied.it looks like he did some tube routing upgrades from the way the copper pipe routing use to be its more simple easier to understand I'm completely satisfied so far

Preston just left our home and he did a fabulous job. We have had this leak for a bit now and couldn't pinpoint where it was coming from. Preston came in and spent time studying things before he identified the issue. He even did a few other checks to make sure he caught all the leaks. He then fixed it quickly, explained to my husband and me what he did, and headed out. He was efficient, professional, and courteous! 5-stars!

Courteous and professional. By himself, Tylerr installed the water boiler efficiently. Great job. He left me with clear and layman's terms instructions how to maintain my water boiler.

Preston was fantastic! He was very knowledgeable, great at explaining the issue and how he would fix it. Would love to request him directly next time!

Best service and people are very professional. Got my toilet replaced by them today.

Excellent work guys! Very contagious, professional removal and intallation of a water heater. They also brought things up to code. Couldn't ask for more.

Our tech was polite, fast, and cleaned up after installing the water heater. Thank you, Eli.

Tech was extremely nice professional and knowledgeable. Made me feel comfortable and confident in the work that was done!

Did not get the gentleman's name but he did a great job. He showed up on time, was very professional and executed! After completing the installation he provided some information and instructions in reference to the appliance and was done. Excellent service.

My experience with Brick Street Plumbing exceeded my expectations. The team demonstrated a deep understanding of their services, patiently addressing all my queries and concerns. The customer service was exceptional, reflecting a commitment to ensure I felt informed and confident in them. The professionalism of Brick Street Plumbing's staff was evident throughout their visit.

From the receptionist to the especially my technician Preston, everyone exuded a level of expertise and courtesy that contributed to a welcoming and comfortable atmosphere. The staff's knowledge of the plumping procedures and the science behind them reassured me, offering me a sense of trust in the company's capabilities.

Eli was great! He came per the scheduled appointment on a snowy day and did an exceptional job replacing our water heater. He Was very polite and friendly and patiently answered all our questions! Thanks again Eli!

Tylerr did a fantastic job today installing my new water heater. He arrived early for the appointment. He was very professional and he completed the job in a timely fashion. He definitely gets 5 stars from me. Great work!

Tyler replaced the water heater and did a great job. He was quick, efficient and left the place very clean. He is a true professional and I highly recommend his services.

Preston was amazing. He fixed my drain while explaining the entire process.

Everything went very well. The service tech, Preston, was able to fix a broken pipe and thoroughly explained in detail a follow-up to another pipe leak. He was very professional and clearly showed the work that was completed. I'm grateful the problem was resolved. Thank you very much.

Very nice guy put new toilets in my house. I can finally use the downstairs bathroom. Bless him.

Tyler was great he arrived in good time despite the weather. Installed the water heater with no issue. I'll be back to update the water heater.

The plumbing technician, Preston came to my house today to assess my hot water heater. He was very friendly, informative and knowledgeable about my issue. I had a negative experience with Brick Street Plumbing in the past but Preston has giving me the confidence that choosing Brick Street Plumbing again will be the right decision.

Eli was extremely polite and professional. Had my hot water up and running in under a hour

I have had one of the best customer experiences! Not only did Eli go above and beyond, he got it done right and that's what matters! Thanks again Eli, I'd definitely recommend you guys!

The guys were simply amazing. Professional, personable, and flawless in their craft. They are second to none. They restored my belief that people still take pride in their work. Great workers makes a great company.

Tylerr was on time, polite professional, efficient, explained everything I needed To know about the new heater, left everything clean & put back in place. He is a good representative for your company. I would definitely request him back if it was necessary. Thanks for the good service

They are very knowledgeable and completed the task in a timely fashion. I recommend them for all of your plumbing needs!

TYLERR WAS GREAT AND EFFICIENT. WAS VERY KNOWLEDGEABLE. THANKS ALOT, MY FAMILY APPRECIATE YOU FOR COMING OUT.

Darren, the Sales Manager, is extremely knowledgeable, personable, and trustworthy. He called almost immediately after I submitted a request for a quote on Instagram and was at my house the day after. Having had two quotes for a heating pump before he arrived and two more the following day after he left, the unit he suggested, similar in size and scope as the other, the quote was surprisingly much, much cheaper.

His team came to install the units (whole house ducted unit and ductless unit in the basement) the following week. The guys were timely, professional and efficient. I am very satisfied with both units and highly recommend Brick Street Heat and Air Inc!

We had a small bathroom with an old shower stall, and were looking for an upgrade. I got estimates from a few contractors, including the big box guys. Tim from Brick Street had the best ideas, got back in a few days with virtual views on a laptop, and had a good (but not the lowest) price. We agreed to timeline and materials, and everything went smoothly - on time, good craftsmanship, and cleaned up afterward, every day. The final result looks great, and is much appreciated. We will definitely call Brick Street next time we want an estimate, and they will start at the front of the line.