Emergency Air Heating Cooling & Plumbing

The two young men that came to my house and spent an entire day fixing my air and heating unit were the best I could've ever asked for. They should be given a promotion and a raise! I couldn't have asked for better service or a better job at explaining things to me, so I understood everything.

Gerald Largo performed service for us today and we have had great service from this company but this guy was the best by far. I will recommend him everytime as he performed everything top notch with photos and videos of everything he did. Thanks for the awesome service.

Gerald Largo maintained my heating and air today. I've been with Emergency Air for a few years and no one can match Gerald for being thorough, knowledgeable and customer centric. I will definitely request Gerald in the future. A job very well done. Highly recommend Gerald.

William did a very good job of servicing our AC unit. He went through the entire system. Made recommendations which were helpful. Because of his professional behavior we opted to sign a service contract which was a good value Service:HVAC system maintenance

Broc was phenomenal. Such a refreshing service call experience with this company. He was very knowledgeable, transparent, and helpful during every step of the process and truly provided stellar customer service. Exceeded my expectations and absolutely will pass along the word to my friends and family. Service:Install thermostat

Gerald did an awesome job! Very professional, very neat, thorough and explained everything in depth. Taking pictures and showing them made it easier to understand. I appreciate him very much.

We would definitely recommend this company. We have been with them for 7ish years and highly recommend. Our service, Tech Ryan, was absolutely amazing. A big shout out to him. I hope we will have him service our a/c in 6 months when it is due for scheduled 6 month service. Thank you Emergency Air and especially RYAN

Osvaldo was fantastic, we cannot say enough good things about him. He was patient and professional throughout his time at our home. He had our AC back up and running in no time at all. I would definitely recommend and will return for any future repairs. So this is the second experience we had with this company and Gerald was our technician. He went above and beyond in every possible way we could imagine. He was professional and polite. He cleaned up after himself, was cordial with my wife and kids and pets. Could not have asked for a better experience!

Gerald Largo was an exceptional technician! I gave him 5 stars because he went above and beyond to be respectful of my property and wore shoe covers anytime he came in my house. He explained everything thoroughly and did a great job. I would highly recommend his services!

Everyone we have met from Emergency Air has been very knowledgeable and professional, very friendly and personable, and provided great service. They take the time to do the job right and explain everything along the way. There is a right way and a wrong way to do things, and they do things the right way. I appreciate the high quality service and highly recommend them.

I manage several properties throughout the valley and always can depend on Emergency Air. They have a great system where they keep me as landlord informed of what's going on at all times while working with tenant to schedule an appt that aligns with their schedule. I highly recommend GERALD, if you can get on his schedule! Gerald shares photos/videos, takes the time to answer questions and provide updates on/evidence of system performance.

I was concerned about the capacitor failing on a tenant and he took the time to contact the manufacturer to see if we could get it covered by the warranty, since it was falling far out of spec. I appreciate him going above and beyond to keep our system healthy, lengthen its life and keep our tenants cool and safe. He knows his stuff!

William Erickson performed annual maintenance of our heating and cooling system. He was very knowledgeable and explained all the readings he checked. He did an outstanding job cleaning the outside machinery. He cleaned up after himself after coming down from the attic. He is a very courteous and friendly employee. We highly recommend this company and this technician.

As soon as I called Emergency Air I felt well taken care of and like part of the family. The response time was extremely quick and each member of the team was friendly and professional. I appreciated the honest evaluation from Russ and his dedication to get my AC up and running as soon as possible. Thank you Emergency Air! I appreciate each member of your team. Russ was the Best! I will recommend Emergency Air to all my friends and family.

The tech Rich who performed my service was great. Clean, professional and knows his craft well. Did not try to sell me any unnecessary services but did recommended 1 valid and affordable upgrade that I will do in the near future. 1st time customer but they did more than enough to make me want to do business with them again. Services:A/C system maintenance, Cleaning, Heating system maintenance

I had a fantastic experience with Ariel H, the Emergency Air A/C technician who came to repair my air conditioning unit. He was incredibly prompt, arriving exactly on time as scheduled. Not only did he display excellent punctuality, but his expertise and professionalism was truly commendable. Ariel quickly diagnosed the issue with my A/C unit and explained the problem to me in a clear and understandable manner.

His knowledge and skills was evident throughout the repair process, and he efficiently resolved the issue. Furthermore, I appreciated his friendly demeanor and willingness to answer all of my questions. He went above and beyond to ensure that my air conditioning was working perfectly before leaving. I would highly recommend Emergency Air to anyone in need of air conditioning repair services. Their promptness, expertise, and professionalism truly exceeded my expectations, and I am thoroughly satisfied with the service they provided. Thank you for a job well done!

On September 7 2023, late morning, I had a fantastic experience with Emergency Air service technician, Jonathan Palermo, who visited my home for a condenser unit cleaning and system inspection. Jonathan was incredibly attentive, understanding, and helpful. Not only did he address my AC issues promptly, but he also went above and beyond to fix my garage door problem which occurred that morning.

I'm highly impressed with his expertise and customer service skills. I would highly recommend his services to anyone in need of HVAC assistance. Thank you for the outstanding service!

Jonathan did a good job explaining everything is happening to my unit. He also explained other work very nicely and professional. Just in case I want to get them done.

Your service tech William was very knowledgeable in a way when he ask if I wanted to watch and learn the process your company goes through to maintain a AC unit, was actually drawn in. As he worked away everything was explained with understandable explanations. Enjoyed his company and his passion to do a thorough job. Service:HVAC system maintenance

After using and having a service maintenance agreement with another well known a/c & heating company for about 15 years we were becoming more dissatisfied with their service, attitude and prices. So we decided to give Emergency Air a try, what an excellent decision it was. They were responsive, professional and fairly priced. James, the service technician was competent, considerate and professional. He was actually interested in doing a good job for us. We will be using Emergency Air going forward.

Jonathan came out to do an annual maintenance on my AC unit. He did a great job on the service and explaining what he did and on future programs. He arrived on time and emailed information on what we discussed and my receipt after the service. Excellent service! Service:HVAC system maintenance

Our tech Gerald L. was very knowledgeable, friendly and professional. I appreciate that he took pics and videos of his findings during the health inspection. It makes a huge difference to have "proof" of what our A/C unit needs as opposed to just hearing how much it will cost. I would definitely recommend this company! Service:HVAC system maintenance

Despite the heavy demand in AZ for repair, they were able to get a technician out to my house within a matter of hours! I was so shocked. They arrived, highly professional and they provided me options yet still explaining the complete situation in its totality. They have various financial options and can with almost any situation. I really trust and like this company! 5 thumbs up!

Technician Ariel Hernandez was very knowledgeable and helpful. He did an excellent job and gave me advice to how to keep my A/C running in top shape. Would highly recommend him and use his company again. Service:HVAC system repair

William came to our home yesterday to do regular maintenance on our heat pump, and he was great! Communication with the office when our appointment was scheduled and about William's arrival time occurred via text and telephone and was very timely. William was repectful and professional, and he took many photos during the servicing of our unit which he used to show us how our unit was functioning.

We have never had such a thorough explanation about the health of our unit! William told us about their Heroes Program which provides regular maintenance visits twice each year. We are happy to be supporting a Veteran-owned company which truly seems to care about their Veteran customers!

Truly amazing experience. They advertise 24/7 and they are, the phone was answered quickly Friday night with a very nice person on the other end. It was refreshing. She was able to schedule service Tech for the next day. When he showed up he was smiling and just as friendly, it was 117 on Saturday but he was as nice as could be. Our AC was back up and running quickly at a lower cost than the Company we normally use. I will be using Emergency air heating and cooling in the future.

Richard was amazing! Thoughtful, professional, patient and extremely competent. He got our units working quickly and gave us a plan to keep it working well for years to come. I decided on Emergency Air Heating and Cooling because they were able to get me in when 9 other companies didn't answer their phone or were not able to fit in our emergency service call.

Thank you for the great service today from Gerald Largo. His has a friendly and kind demeanor and excellent AC knowledge was impressive. To be working in these hot conditions is commendable with a constant smile on his face. Gerald really loves his job and pleasing his customers. Thank you again for your outstanding service and commitment to serving people. Jane Borman

Exceptionally professional. Courteous. On time. Knowledgeable My A/C stopped blowing cold air, and after doing my due diligence (making sure the evaporator coils were not frozen over, circuit wasn't tripped, etc.), I called Emergency Air and was given a timeframe between 2 and 6 in the afternoon, 2 being a little less than three hours from the initial call.

I received a text with said appointment. At about 1:30, I received another text letting me know (and a call) the name and photo of the technician (Michael R.) and that they were on their way. Michael arrived quickly, introduced themselves and quickly got to work. They had troubleshot and identified the needed replacement part by about 2:30. Michael gave the estimated cost to repair the A/C, along with an estimate for an additional compressor saver kit, while also honestly explaining the kit was absolutely not necessary to get my A/C up and running again.

After approving the fix, Michael R. had the A/C up and running and blowing cold air within 20 minutes. In total, Emergency Air had my A/C repaired less than 4 hours after my initial call, on a 113° day in the middle of July, and I get to sleep at home tonight instead of a hotel. Seriously amazing service

Really impressed by the customer service. Appointment was set really fast even in the heat of AZ summer. Service technician Josh Marcelain was extremely quick at diagnosing the issue. He reralized he had a tool missing for the job, but he was back within 30 minutes with the tool to take care of the fix. I have had Carrier A/C in my house for a long time and they truly stand by their customer service and support! Kudos!

I had a great experience with Emergency Air. We had our A/C summer maintenance done. First time using them. The tech Rich walked us through everything he did with pictures showing what services he performed on our AC.Rich answered all of my questions and gave me estimates on specific things I asked about. He was thorough and very professional. I really love that you get a text prior to the techs arrival which includes a picture of the tech and a short bio. I feel this is really helpful so that you actually know who is supposed to be showing up to your door.