We're a family-owned and operated company that offers prompt, reliable and courteous service for homes and businesses throughout the Hampton Roads area. Our experienced and superbly trained team can diagnose, repair, install, and maintain just about any heating, cooling, plumbing, and electrical component in your home. From traditional to high-tech, we can keep your home cozy and comfortable all year long.
No matter what the HVAC, plumbing, or electrical question or problem, we can provide the information and advice you need. Even if you've talked to another company, we're happy to give you a second opinion. After all, when something needs repair or replacement, it can be an unpleasant surprise. We can analyze your system, help you sort through options, and offer you solutions that fit your schedule and your pocketbook.
We Service the Entire Hampton Roads, Virginia Area, including Virginia Beach, Chesapeake, Norfolk, Williamsburg, Portsmouth, Suffolk, and Yorktown. In North Carolina, we serve the communities of Moyock, South Mills, Elizabeth City, as well as much of the surrounding areas.
No matter what the HVAC, plumbing, or electrical question or problem, we can provide the information and advice you need. Even if you've talked to another company, we're happy to give you a second opinion. After all, when something needs repair or replacement, it can be an unpleasant surprise. We can analyze your system, help you sort through options, and offer you solutions that fit your schedule and your pocketbook.
We Service the Entire Hampton Roads, Virginia Area, including Virginia Beach, Chesapeake, Norfolk, Williamsburg, Portsmouth, Suffolk, and Yorktown. In North Carolina, we serve the communities of Moyock, South Mills, Elizabeth City, as well as much of the surrounding areas.
Services
We know that when your heating and cooling system isn't working it's an emergency!
That's why we guarantee that we will either make it to your home on the same day that you request service OR your service call fee* will be waived.
NO funny catches or gimmicks - just service when YOU need it.
In 1977, Russell and Audrey Smith took a leap of faith and started Russell's Heating & Cooling.
With a truck, years of skills and Audrey handling appointments, Russell began a service company that thrives today.
That's why we guarantee that we will either make it to your home on the same day that you request service OR your service call fee* will be waived.
NO funny catches or gimmicks - just service when YOU need it.
In 1977, Russell and Audrey Smith took a leap of faith and started Russell's Heating & Cooling.
With a truck, years of skills and Audrey handling appointments, Russell began a service company that thrives today.
Top customer service is something that only improves with practice.
Every day since my father started Russell's Heating & Cooling in 1977, we practice hard to make sure you are satisfied with everything we do.
That's why we read our mission and values before every company and department meeting.
We take personal responsibility to deliver extraordinary customer service to you each and every time.
These mission statement values are guiding principles that have proven extremely effective in shaping our team's commitment.
Every day since my father started Russell's Heating & Cooling in 1977, we practice hard to make sure you are satisfied with everything we do.
That's why we read our mission and values before every company and department meeting.
We take personal responsibility to deliver extraordinary customer service to you each and every time.
These mission statement values are guiding principles that have proven extremely effective in shaping our team's commitment.
I can't complement your team enough on the wonderful job done with regard to the installation of the new system in our home.
More specifically, we want to recognize the outstanding efforts of: Roberto-- the initial visit and diagnosis of the problem.
I recently had your team install a new gas package unit including all new duct work at my house in Chesapeake.
I had a split system that had undersized ducting which was removed by your installers.
We purchased a one time service for $79.
They came out on time, checked out the geothermal system.they were very professional and kind.
More specifically, we want to recognize the outstanding efforts of: Roberto-- the initial visit and diagnosis of the problem.
I recently had your team install a new gas package unit including all new duct work at my house in Chesapeake.
I had a split system that had undersized ducting which was removed by your installers.
We purchased a one time service for $79.
They came out on time, checked out the geothermal system.they were very professional and kind.
Just like your annual physical at the doctor's office keeps you healthy, an annual tune-up or safety and efficiency check on your heating and cooling systems can keep your home working smoothly.
And, you'll have the peace of mind knowing that your system is cleaned and ready to operate efficiently and safely.
While the specials and rebates offered by manufacturers can change throughout the calendar, Russell's Heating & Cooling Specials are available all year long.
Our team works to keep the costs low on these important services to ensure our customers can enjoy the comfort of a safe and efficient furnace, air conditioner or heat pump.
And, you'll have the peace of mind knowing that your system is cleaned and ready to operate efficiently and safely.
While the specials and rebates offered by manufacturers can change throughout the calendar, Russell's Heating & Cooling Specials are available all year long.
Our team works to keep the costs low on these important services to ensure our customers can enjoy the comfort of a safe and efficient furnace, air conditioner or heat pump.
If you've made the decision to replace or upgrade one of your home's heating, cooling or indoor air quality systems, Russell's Heating & Cooling has the financing tools to help spread out payments and keep your new upgrade affordable.
We understand that many times, replacing a furnace or heat pump is an unexpected cost.
We can help you identify financing options that make sense for your family's needs and budget.
Most of our customers can expand their buying power and keep payments low, with no up-front money or service charges.
We understand that many times, replacing a furnace or heat pump is an unexpected cost.
We can help you identify financing options that make sense for your family's needs and budget.
Most of our customers can expand their buying power and keep payments low, with no up-front money or service charges.
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